Keila’s Journey: From Immigrant to Advocate

(Left to right) Keila and fellow Gap Year Intern, Tori, at the Sizzlin’ Summer Luau

Keila Bazile knows the challenges of being an uninsured immigrant firsthand. “When my family and I relocated to Florida from Haiti, we didn’t have access to healthcare and were uninsured,” recounts Keila. “It was through a financial assistance program at a local community health center that we were able to gain access to primary care and various healthcare opportunities.” Her personal experience inspired her to volunteer at Grace Medical Home.

Keila began her volunteer service as a Gap Year Intern after graduating from the University of Central Florida in June 2020. During her internship, she served in Care Coordination, managing Optometry/Ophthalmologist referrals and in Women’s Health, managing referrals for mammograms and well-woman exams. She also served as a scribe working with our providers and as a KNIGHTS Clinic liaison working closely with UCF med students. “Every day that I came to Grace,” said Keila, “I always had the thought, ‘Patients are relying on your assistance and for you to advocate for them therefore you cannot let them down.’ That motivated me to try my best at whatever I was doing whether that was handling mammograms, optometry referrals, or translating.”

Keila wanted to do something for our patients who lost their jobs or were housing insecure due to the pandemic. Keila recalls, “In the third grade, I was chosen by my guidance counselor as one of the students to receive a Christmas shopping spree. Fascinated with the idea of purchasing toys, it never dawned on me how much of a financial relief it was for my parents. This experience inspired me to create the toy drive.” The Toy Drive held last December ensured that all of our pediatric patients and their siblings received Christmas gifts. 

Following the success of that event, the Sizzlin’ Summer Luau was created to provide an opportunity for pediatric patients to have a fun summer experience before returning to school. “Not every child has the privilege of participating in a summer camp. For some patients, this event was probably the most fun activity they’ve done this whole summer,” said Keila. “That event reminded me what community is supposed to feel like. Everyone from volunteers and staff came together to help. Our pediatric patients were happy to see their providers in their Hawaiian shirts, we did the electric slide and had snow cones. It was an awesome day!”

Despite creating those joyful events, Keila’s personal experience was never far from her mind. Though similar to Grace patients’ arrivals in the US, Keila’s experience was far less challenging. Her service at Grace made her realize, “I’m not much different from our patients but at the same time, my journey is. I came to the US from Haiti when I was eight years old and all we did was get on a plane. When I hear stories about the ways some our patients arrived to the US, in a way I feel guilty and find it unfair. I feel as if I should have faced the same obstacles and gone through the same journey as them.

I remember one of our patients explaining how one of her sisters was sent back once she made it to America and another saying how she had to learn how to swim in order not to drown when crossing the rivers. I have a hard time understanding why it was such an easy process for me but not for them. Not that I would have liked to go through the obstacles they’ve experienced, but at least it would have been fair.”

Keila’s personal experience and hearing the plights of our patients spurred her passion to eliminate health disparities. “Grace has allowed me to give back and become an advocate for those without a voice,” said Keila. “You don’t have to wait to become a healthcare provider to act. You have the possibility to make a difference whether it’s small or big. I know that I made an impact in the lives of our patients whether it was advocating for them to be able to get vision exams, mammograms or organizing the toy drive and summer event. Those services make such a difference in caring for our patients and allow us to provide them with more resources.”

Keila is in the process of applying to PA school, where she wants to continue working with and advocating for underserved populations, especially undocumented immigrants. “The PA field is team-oriented. Working in Care Coordination, I’ve learned how to work collaboratively and seek guidance from others,” said Keila. “As a Gap Year Intern, I’ve made sure to ask myself: ‘Do I want to be the type of provider that does the bare minimum? Or do I want to be the type of provider that goes above and beyond?’ I keep the mindset that these are also my patients and they’re trusting me.”

We have no doubt that Keila will continue to be the voice for the marginalized. Thank you for your amazing service to Grace, Keila. You have left an indelible imprint on our hearts and in the lives of our patients.

Rediscovering Health and Faith at Grace

Shirley arrived at Grace homeless, without insurance, and experiencing acute abdominal pain.  The physical pain she endured was so severe, “comparable to childbirth or kidney stones,” said Shirley, that she felt as if she was on death’s door. She was diagnosed with diverticulitis, an infection found in the intestines, and Grace provided the necessary antibiotics to treat the infection. Her health also improved as she drastically changed her diet to eliminate sugar, salt, and rice.

Her mental, emotional, and spiritual wellbeing were also marred by past years of domestic violence, which drew her away from God. “I was empty…I had no church,” Shirley shared. Grace helped her process the past trauma, renew her faith and connection to God, and enabled her to further transform her life.

 

Empowered by her healthier lifestyle and renewed faith, Shirley and her three sons are living healthier, happier lives. They even welcomed Geraldo, Shirley’s husband, to the family.

 

Volunteer Spotlight: Carolina Ganan

Carolina Ganan has been a dedicated volunteer at Grace since 2019. Carolina first learned about Grace as a Junior at the University of Central Florida when she attended Outreach Conference hosted by the UCF College of Medicine. Dr. Marvin Hardy was a guest speaker at the conference and gave a heartwarming presentation that sparked an interest in Carolina. His passion and enthusiasm made her determined to get involved with Grace. “I knew that Grace was missing in my journey to become a physician,” Carolina said.

 She first started volunteering at the front desk, and soon after, she learned about the Gap Year Internship program. As a pre-medical student, she knew that she wanted to grow with an organization professionally and spiritually.

 “Grace taught me the importance flexibility, communication, and most importantly, that it takes a whole team to care for one person,” said Carolina. She learned from Michelle Cash, Grace’s APRN, just how much a provider can do for their patients. She continues to explain, “It is not just about medicine. It is the relationships that you form with your patients. You have to be willing to step in and advocate for your patient; medically and with any social barriers.”  Carolina expressed how demanding her job can be because of the tribulations her patients face, but this inspires her to continue her journey in the medical profession. “I want to be known as a patient’s advocate,” she said.

 One of her favorite aspects of Grace is the teamwork formed among the pediatric care team. “This is something that I have never experienced before,” she said. It became Carolina’s escape from the competitive nature of pre-medical students. It taught her the importance of whole patient care, caring for patients’ physical, social services, mental, and spiritual needs. Grace even provided her with spiritual guidance through several Bible studies and self-discovery.

 Carolina shared that Grace has given her so many unforgettable memories. But the one that stands out the most is when she and another staff member decided to throw a small birthday party for twin patients, one of whom was recently diagnosed with a serious medical illness. They wanted to cheer them up on their special day. This party made her reminisce about her own experience at Shriners Hospital as a child. She remembers how valued she was as a patient, which inspired her to become a doctor when she grew up.

 Carolina recently transitioned from being a Gap Year Intern to serving as an AmeriCorps member in Care Coordination. Carolina’s passion is to become either a pediatrician or a family medicine doctor because of her love for children.

A smile goes a long way

Six-year-old Christian came to Grace Medical Home’s Dental Center for an exam and treatment for tooth decay. The decay on his front teeth appeared so bad that his mother requested we pull them out. Our Dental Center Director, Michelle Lawton, explained to his mom that we try to save every tooth possible because the baby teeth roots guide in the permanent teeth and without them, it is harder to eat. After further explanation and education, his mother agreed to allow us to try and save the teeth.

 When it came time for treatment, Christian was very nervous, but Michelle promised him if he sat still and was brave that once the area was numbed, it wouldn’t hurt at all. Michelle also noticed the Spiderman shoes he was wearing, so she promised him a special surprise for trusting her. He sat like a champ while his front teeth were repaired. 

When they gave him the mirror to see his new smile, he exclaimed that Michelle was his new best friend and he was just so happy not to have black teeth anymore. Michelle presented him with a special electric toothbrush of his own because he said he did not own one. When he opened the bag and saw it was Spiderman, his smile lit up the room.  

As he went to his other appointments at Grace that day, he proudly displayed his new smile for all to see. A smile goes along way.

Volunteer Spotlight: Chris Wasman, Spiritual Care Ambassador

Chris & pts.png

Volunteers play an incredibly vital role in delivering care to our patients. One unique volunteer role is that of Spiritual Care Ambassadors who share the Word of God, pray with patients, and model the love of Christ.

Chris Wasman has been volunteering as a Spiritual Care Ambassador since May 2020. Chris first learned about Grace when his daughter toured as part of the Elevation Scholars program. Then, at the program’s award celebration, Chris met Pastor Mike Aitcheson, a Grace Board member, and learned more.

“I was in the master’s program at Liberty and I was finding it difficult to find a faith-based/counseling opportunity,” said Chris. I had researched chaplain programs and my daughter reminded me about Grace, so I submitted my resume for an internship in Spiritual Care. That same day, Pastor Omar said a prayer that God send him the right people.” They connected quickly and Chris began interning.

“I went home after the first night of serving here and cried at the dinner table when I was telling my family about Grace,” Chris remembered. Some of his memorable patient encounters include “one patient who came here for care on the physical side, until we met and talked about her faith. Her outlook and her heart started to change – she lit up and the pressure came off of her challenge. I have called people on the phone to pray for them. The father of a child with a terminal illness gave me hope even in the midst of his trial.”

“I loved it so much that when my internship finished, I kept showing up to volunteer,” Chris said. “I can’t stop showing up. Nothing about this place is ‘normal.’ I experience a God moment every time I’m here. God ordains and orchestrates these moments that are incredibly powerful for the people who come through here.”

Chris concluded by saying, “I am overwhelmed by this place every day I have been here. People’s lives are being changed here. They are showing up broken and leave changed; they leave with hope. I am humbled that God would pick us to do this gig.”